Support

We read every message. Email us and a real person will get back to you, usually within one business day.

Include your sport, your iPhone model and a screenshot if something looks wrong. Reports of a message or user inside the app are reviewed within 24 hours.

Common questions

Who is Elite Edge for?

Athletes 13 and up in soccer, basketball, tennis, baseball and football. Coaches can create a team so their athletes train together. At launch the app is for iPhone.

Does it cost anything?

No. Founding athlete access is free during launch. If paid plans come later, you will see the price inside the app before anything is charged.

How do I join my team?

Ask your coach for your team code, then enter it in Squad. You will see your team chat, your roster and practice RSVPs.

Why didn't a section pay EP?

Each section pays 5 EP once a day. Everything resets at midnight on your phone, so tomorrow every section pays again.

How do I report or block someone?

Long-press any message and choose Report. To block someone, go to Squad, tap them on the roster and choose Block. We review every report within 24 hours.

I forgot my password.

Use the password reset option on the sign-in screen and we will email you a link. If the email does not arrive, check your spam folder or email us.

How do I delete my account?

Tap your avatar on the Home screen to open Settings, then choose Delete account. This permanently deletes your account, training data, messages and photos. You can also email us and we will do it for you.

I'm a parent. Who can contact my athlete?

Only people on the same team. There is no public profile, no search and no way for a stranger or a recruiter to message your athlete. Health and injury notes are private and never shown to teammates or coaches. Read our privacy policy for the details.

Is Elite Edge medical advice?

No. Body and Recovery give general guidance, not a diagnosis. If something hurts, stop and talk to a doctor or athletic trainer.